For Facilities
Discharge delays cost you money and hurt your outcomes.
We contract with facilities across the Grand Strand to make transportation something you stop worrying about.
Who we work with
Care partners across the Grand Strand
Skilled nursing facilities · Dialysis centers · Hospitals and health systems · Assisted living and memory care · Behavioral health and substance use treatment · Adult day health centers · Rehabilitation and therapy practices
How a partnership works
What you can expect from us
A dedicated scheduling line.
Your staff calls a number that gets answered, not a queue.
Standing orders.
Set your recurring dialysis and therapy schedules once. We hold them.
Discharge coverage.
Same-day and short-notice discharge transport, subject to capacity.
Named authorized schedulers.
We take trip requests from the staff you designate, so nobody is guessing who can approve what.
Monthly reporting.
Trip volume, on-time performance, incidents, and complaints — in writing, on a schedule.
No minimum volume.
Our agreement is non-exclusive and carries no minimum trip commitment. Use us as much or as little as the month requires.
Why teams trust us
Support that makes your day easier
- On-time arrivals that keep appointments and discharges moving
- Friendly, clear communication with staff, riders, and families
- Careful assistance from door to vehicle and back again
- Comfortable, clean vehicles ready for every trip
- Flexible scheduling for recurring rides and last-minute needs
- Respect for riders’ comfort, time, and dignity
- Easy booking with a real person on the phone
- Thoughtful service that reflects well on your facility
We focus on dependable, respectful rides — so your staff can stay focused on care while we handle the transportation.
The clinical line
Your licensed staff decides if a patient is stable for transport
Your licensed staff decides whether a patient is stable and appropriate for non-emergency transport. We are not qualified to make that call, and we don't pretend otherwise. Our agreement says so in writing.
What we handle is everything after that decision: the right vehicle, a trained driver, careful boarding help, door-to-door assistance, and documentation you can audit.
Start a conversation
Let's talk before you need us
Call (843) 457-1060 and ask for the partnerships team, or email info@nexusviprides.com.
We'll send our agreement template, insurance certificates, and driver qualification standards before the first meeting so you can have your team review them on your timeline.
Please do not send patient information by email.